ILLiad Automatic Routing and Notification Addon

 

Name

Automatic Routing and Notification Addon

Version

1.0.0

Author

Atlas Systems, Inc.

Description

Automatically routes all requests in the monitored queues to the destination queue, after sending the specified email template.

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Configuration

Addon settings are configured in the Manage Addons form.

If a site/NVTGC has different queues or templates, they should install another copy of the addon for each NVTGC who uses different queues or templates.

Setting

Default

Type

Description

Setting

Default

Type

Description

MonitorQueues

 

String

Comma-separated list of queues to monitor.

EmailName

 

String

Name of the email template to send. If blank, no notification will be sent.

RouteQueue

 

String

Queue to which requests will be routed.

NVTGC

 

String

Comma-separated list of NVTGCs to process. Please list out all NVTGCs as they would appear in the NVTGC field on the User's form. If left blank, the addon will process transactions from all NVTGCs