ILLiad Automatic Routing and Notification Server Addon
- Sara Juel
- Brittany de Gail
- Dustin Stokes
This is a Server Addon and is installed using the ILLiad Customization Manager. See Installing and Configuring Server Addons for more information.
Name | Automatic Routing and Notification Addon |
|---|---|
Version | 1.0.0 |
Author | Atlas Systems, Inc. |
Description | Automatically routes all requests in the monitored queues to the destination queue, after sending the specified email template. |
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Configuration
Addon settings are configured in the Manage Addons form.
If a site/NVTGC has different queues or templates, they should install another copy of the addon for each NVTGC who uses different queues or templates.
Setting | Default | Type | Description |
|---|---|---|---|
MonitorQueues | Â | String | Comma-separated list of queues to monitor. |
EmailName | Â | String | Name of the email template to send. If blank, no notification will be sent. |
RouteQueue | Â | String | Queue to which requests will be routed. |
NVTGC |  | String | Comma-separated list of NVTGCs to process. Please list out all NVTGCs as they would appear in the NVTGC field on the User's form. If left blank, the addon will process transactions from all NVTGCs |
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